So. landlord kept your deposit?
Tell us what happened in the words you'd use at your kitchen table. We name the UK law that applies, weigh how strong your case is, and type up the letter or claim document — in English, the version you send, plus a faithful copy in your own language so you know exactly what you're sending.
Nothing is sent — your words open the desk on this device.
Not a law firm. You act for yourself — and anything you recover is 100% yours.
Built for the UK resident the system keeps skipping.
You have a real claim
Against a landlord, employer, retailer, airline or bank — but the law speaks a language you're not fluent in.
You don't want to pay a solicitor
Or you can't. Most disputes are small enough to run yourself — if someone types the documents properly.
You want to understand it
Not just sign it. Every document you send comes with a plain copy in your own language.
Four folders. Open only the ones your case needs.
Each stage has one job and ends in something you can download and send. Most housing and consumer disputes finish at stage two — so that's where they stop.
Analyse
Describe what happened. It names the UK law that applies and weighs how strong your position is.
Open folder → FILE 02Map evidence
Every fact tied to the claim it supports — strong, weak, missing — and the requests that fetch what you don't have yet.
Open folder → FILE 03Build document
The letters, the ACAS early conciliation notification and the claim documents you send — in English, with your language copy.
Open folder → FILE 04Prep hearing
File ready for the tribunal: what to say, what they'll argue back, and what to bring.
Open folder →Write it how you'd say it. We'll type it how the law reads it.
The English document is the one you send — it's the operative version. The copy in your own language is so you understand exactly what you're sending. Nothing is filed on your behalf.
Wherever it hurts, the desk already speaks that law.
One jurisdiction, done properly: England & Wales. Press the marker on the globe and the area files open — each one a group of claims this desk handles, grounded in the real legislation.
- Free self-help, and you stay in charge. We are not a law firm and we don't represent you — you act for yourself.
- Free means free. Win money back and it's all yours — we never take a cut, not even on the day you win.
- England & Wales only. Real UK legislation grounds every analysis; other jurisdictions are turned away honestly.
- The English version is the one you send. Your-language copy exists so you understand it — no surprises.
- No invented numbers. Timings on this site are from our own runs, not promises about your case.
A document you can't read is just another form someone handed you.
Everything on this desk — the analysis, the evidence map, the letter, the hearing prep — exists so that the person who signs the document is the person who understands it. That's the whole product.
— the comprehension copy is not a courtesy. It is the point.
Open your case file tonight.
Twenty minutes of honest typing now can save months of being passed between departments. Start with the free analysis — most people know by the end of it where they stand.
Open the desk — Stage 01, free
Before you do — look inside a finished one
Four files, three real disputes, each one a live run — a case typed the way you would type it, and the screen that came back. The four stages are not one journey: your case opens only the folders it needs.
Analyse
Flight delay · Manchester–Faro
A six-hour delay the airline called “extraordinary circumstances”. It came back scored, with the route it thinks the facts deserve — and the cheaper option still offered beside it.
Map evidence
Damp, mould & an unprotected deposit
Every element of the claim, marked one by one — and two letters already drafted. Note what it will not do: four details stay blank, because nothing has been guessed for you.
Build document
Dismissal after an age grievance
Six sections, each checked against your evidence and the authority it rests on, and a bundle you download in one file. The panel beside it explains what each section is for while you read it.
Prep hearing
The same dismissal, at tribunal
The arguments themselves — what they will say, and what you say back. Each one names who has to prove it and the section it rests on, and the second answer tells you the limit is three months less one day. Where your answer is thin it says so: this is a real gap — do not improvise at the hearing.
— files 03 and 04 come from the same employment case, and that is the honest reason: most housing and consumer disputes finish at stage two, so the later folders never open for them.