Area · Faulty goods · the repair-replace-reject ladder
Faulty goods: the file opens with the statutes, not the shouting.
These are the claims this desk handles in faulty goods, grounded in the real legislation — and the free check tells you which, if any, your own facts engage.
Reads against
- Consumer Rights Act 2015 (ss.9–22, goods)
- The 30-day short-term right to reject
- The repair or replace hierarchy after 30 days
- The final right to reject after a failed repair
- Digital content that fails quality rights
The honest note for this area
The free check names what your own facts engage — an area page is a map, not a verdict. Nothing here is legal advice, and nothing is sent to the other side by us: every document is yours to read, change and send in your own name, with a copy in your own language.