ConsumerSuitCase file · E&W
The method, end to end

One account of what happened. Four folders. You open only what you need.

Everything on this desk runs off one honest account, typed in your own words and in your own language. Each stage has one job and ends in something you can download and send.

The free check — where every case enters

Describe what happened — kitchen-table words, not legalese. The engine reads it against real England & Wales legislation and returns three things: the law that applies, how strong your position is, and the honest routing call — resolve it yourself, or which tier your facts genuinely need. The default is always the cheapest path.

Costs nothing. No card. This is where most people stop — informed — and that is a success, not a funnel.

The two promises that run through all of it
  • Authority-grounded, never invented. Statutory hooks, deadlines and figures come from authority — legislation.gov.uk and the regulators — never from memory or invention.
  • The comprehension copy is the point. Everything you send exists in English (the version you send) and in your own language (the version you understand). You sign nothing you cannot read.