ConsumerSuitCase file · E&W
Area · Transport · rail, coach, ferry & air

Transport: the file opens with the statutes, not the shouting.

These are the claims this desk handles in transport, grounded in the real legislation — and the free check tells you which, if any, your own facts engage.

Reads against
  • Assimilated Regulation (EC) 261/2004 — air passenger rights
  • Consumer Rights Act 2015 (services)
  • Regulation (EC) 1371/2007 — rail passenger rights
What this desk handles here
  • Flight delays of 3+ hours at arrival, and cancellations
  • Denied boarding and downgrades
  • Missed connections on a single booking
  • Rail delay compensation
  • Luggage lost or damaged by a carrier
The honest note for this area

The free check names what your own facts engage — an area page is a map, not a verdict. Nothing here is legal advice, and nothing is sent to the other side by us: every document is yours to read, change and send in your own name, with a copy in your own language.