Area · Retail & credit · goods, services, digital & card claims
Retail & credit: the file opens with the statutes, not the shouting.
These are the claims this desk handles in retail & credit, grounded in the real legislation — and the free check tells you which, if any, your own facts engage.
Reads against
- Consumer Rights Act 2015
- Consumer Contracts Regulations 2013
- Consumer Credit Act 1974 (s.75)
- Faulty goods and the 30-day right to reject
- Services not done with reasonable care and skill
- Digital content that corrupts your device
- Unfair terms and hidden charges
- Credit card claims where the trader failed
The honest note for this area
The free check names what your own facts engage — an area page is a map, not a verdict. Nothing here is legal advice, and nothing is sent to the other side by us: every document is yours to read, change and send in your own name, with a copy in your own language.